There are a number of ways of using RT from within emacs. A quick google search will find them. Here’s what I use. RT First, you’ll need to snag a copy of the rt perl script from /opt/rt3/bin/ or from the source package. This can go almost anywhere on your local system but I put it in $HOME/bin/. Make sure you make it executable. Next, create $HOME/.rtrc. This will contain the information rt needs to access your RT install.